Shipping policy

Thank you for shopping with us!

We are committed to providing high-quality, unique candles that enhance your space. Please review our Shipping, Return, and Refund Policy below.

Shipping Policy:

Processing Time: Orders are processed within 7-8 business days after payment confirmation. Handmade products take time to prepare. 

Shipping Duration: Once processed, your order will be shipped and will typically arrive within 3-6 business days in transit, depending on your location. There could be some delays in transit during festive times of which our store won’t be liable and no refunds will be offered for the same. 

Order Tracking: Once your order is shipped, you will receive a confirmation email containing tracking information to monitor your package's progress.

Shipping Charges: Shipping charges are calculated based on the destination and weight of the package. The shipping cost will be displayed at checkout before finalizing your purchase.

Lost or Delayed Shipments: In the rare event of lost or delayed shipments, please reach out to our customer support team, and we will assist in tracking or resolving the issue promptly. There could be some delays in transit during festive times of which our store won’t be liable and no refunds will be offered for the same. 

By placing an order with Shiasa, you agree to comply with our shipping policy.